Operations: Teaching the Teachers

In this insightful episode, Marty delves into the essential components of effective team leadership and training. The emphasis is on gratitude, how safety is paramount, and the power of engaging storytelling. From the intricacies of operational procedures to the strategic "why" behind training, each detail underscores the importance of clarity and repetition. Whether you're leading a crew or managing your own team, Marty's wisdom on patience, praise, and involving the whole team promises transformative insights for fostering excellence in landscaping and beyond.

In This Episode:

• Gratitude for the good things, including great son-in-laws
• Training - what not to do 
• Engaging your audience
• Weighing the importance of certain training topics
• Start with a “why” around the training
• Train your teachers that safety is #1
• Be patient, have patience
• Keep your eye on details, follow operating procedures
• The importance of clarity
• Repetition, repetition, repetition
• Looking at your company’s SWOT
• Involve the whole team
• The power of praise - for dogs…and people
• Recapping
• Have you signed up for GROW! 2025?
• Send us your feedback, add your comments, like, share, and send us your show ideas

The Grow Show podcast is sponsored by STIHL and brought to you by The Grow Group - a leading coaching and education firm for landscape professionals. Your host is Marty Grunder, president and CEO of The Grow Group and Grunder Landscaping Co., one of the most successful design-build operations of its kind in the Midwest. The Grow Show shares ideas, tips, tactics, and insights that will help you grow your landscaping business.

Resources:

GROW! 2025 Feb 25-27, Columbus OH  

The Grow Group 

Grunder Landscaping 

Marty Grunder LinkedIn  

Stihl