Marketing: Ways to Communicate with Clients and Set Relationships Up for Success

In this episode of The Grow Show, Emily Lindley, Content & Events Manager at The Grow Group and Marketing Manager at Grunder Landscaping Co., details three ways GLC communicates with clients to strengthen relationships and set up clients to have beautiful, well-cared-for properties.

In This Episode:

• Preparing teams and clients for success
• Three simple communication strategies
• Care instructions for clients - tips on watering, fertilizing, pruning
• Automated after-service notes for maintenance clients
• General reminders - watering tips for dry periods, box moth protocols
• Communications combine marketing, sales, and production
• Sign up for GROW! 2025
• Share with someone in landscaping, subscribe, like, share, and send us your show ideas and comments!

The Grow Show podcast is sponsored by STIHL and brought to you by The Grow Group - a leading coaching and education firm for landscape professionals. Your host is Marty Grunder, president and CEO of The Grow Group and Grunder Landscaping Co., one of the most successful design-build operations of its kind in the Midwest. The Grow Show shares ideas, tips, tactics, and insights that will help you grow your landscaping business.

Resources:

Emily Lindley LinkedIn  

NALP Field Trip Sept 17-18, 2024 Chicago 

GROW! 2025 Feb 25-27, Columbus OH  

The Grow Group  

Grunder Landscaping 

Marty Grunder LinkedIn  

Stihl